ISS’ goals can be described as follows:

  • Service provision to people who are experiencing social or social-legal problems in connection with migration or remigration from or to another country. The service provision is carried out regardless of nationality, race, religion, political views or similar criteria.
  • Research or study into the consequences of international migration – permanent or temporary, forced or on one’s own free will – for the development of individuals and families, as well as for the social and cultural structure in the relevant countries.
  • Recommending or applying adequate preventative and/or curative measures, both nationally and internationally.

ISS cannot only be of service to adults, but to children, too. The international service provision mainly concerns issues like family reunion, marriage and divorce problems, health and care for the elderly, parental authority provisions following divorce, visitation rights, child abduction by one of the parents, foster and holiday placements, child abuse, giving up a child for adoption, assistance with international (one-parent) adoption, searching for people, educational questions, residence permits, asylum applications and refugees’ problems, repatriation, financial questions relating to family and residence permits, legal and civil status issues, nationality and citizenship, legal issues or questions that people on a tourist visa, travellers and foreign students are faced with.
Additionally, ISS is actively involved in some countries in youth work, adult education, organizing educational conferences on social subjects relating to child migration, assistance and guidance to refugees, rebuilding people’s lives, et cetera. ISS Netherlands mainly gives information and advice.

One of the most important features of the Dutch department of International Social Service is that it forms a link between social service institutions in different countries. We fulfil this link with regard to both government and private organizations.